Rebuilding Trust In Healthcare Engagement
Description
Join Melanie McAnaney as she shares lessons from regional and metropolitan health networks on rebuilding trust in workforce engagement. In a complex healthcare system with a dispersed, largely deskless workforce, Melanie will explore why “survey fatigue” is often a signal of lost trust rather than over-surveying. The session will discuss how executive-led communication, clearer accountability, transparent feedback loops and locally relevant engagement helped strengthen participation, credibility and alignment across staff, unions and leaders.
Melanie McAnaney
Principal Consultant Wellbeing
Melanie McAnaney is a healthcare wellbeing and organisational culture professional with extensive experience supporting workforce mental health within complex health systems. With a background in psychology, she applies evidence informed and systems based approaches to strengthening leadership capability, psychological health and safety, and team culture in high pressure healthcare environments.
Melanie’s work focuses on embedding sustainable wellbeing strategies that move beyond standalone initiatives toward measurable, organisation-wide impact. She partners with leaders and teams to design practical interventions that address burnout, improve engagement, and strengthen retention.
In the face of ongoing workforce shortages across healthcare, Melanie is particularly interested in the role of organisational culture as a retention strategy. She highlights how leadership behaviour, psychological safety, and meaningful connection at work
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Hyatt Regency Sydney
8-9 September 2026
Tickets for PHSCON 2026 are now available for purchase. The conference is designed for internal professionals working in HR, WHS, leadership and related organisational roles.
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